If you are experiencing an issue with logging in where the login form doesn't display and only a water droplet background is shown, first check that you are using a supported browser for your device and that it is fully updated to the latest, supported version:
- PC: Google Chrome
- iOS (iPhone, iPad): Mobile Safari
- Android: Google Chrome
If that doesn't resolve the issue, it could be a caching issue in your browser. Depending on your operating system, please follow the instructions for clearing your cookies and site data for "https://www.fastbfp.ca" and "https://fastbfp.ca".