Customer Support

Once a Test Report is manually Entered or Accepted through FAST TESTER the notifications will be canceled providing the backflow preventer passes.

In the Customer’s account page; Select Tracking tab Click New, and in Tracking Item drop down arrow, select “Received Reply to facility assessment notice...

In the Customer’s account page; Select Tracking tab, New, in Tracking item drop downs select “Target Compliance Date”, Select the Date of target complian...

After receiving a test report confirming the installation of a required backflow preventer; In the customer account page; Select Tracking tab, New, in Tr...

In the Batch Reports window, (Click on the Documents button (top screen), Click “View Batch Documents” the Batch report window will open). In the upper se...

In the Batch Reports window, (Click on the Documents button (top screen), Click “View Batch Documents” the Batch report window will open). In the upper se...

Check to ensure the BFP has not previously already been entered into FAST. From the test report, Search services address and/or serial number in the searc...

The FAST Tester list is provided by the BCWWA and is updated every few months. MTS will upload this into the FAST system on a regular basis. You can still ...

To track monthly progress reports. Print or save to computer, a program summary every month. Click “Reports” button (upper left screen) Click “Cross Conn...

Search a facility or Sort a group of facilities (such as Municipal facilities) by Account, Registered owner, or Classification. Click “Reports” button (u...